When people complain about the coffee they may be saying much more….
I often work with businesses who have carried out staff surveys and who are carefully implementing the outcome’s the recommendations. Sometimes these can fall by the wayside, though, when they do not appear to be creating the huge rush of appreciation and motivation that is expected from the employees! They ask me “why isn’t this…
Why sensitive people are misunderstood
My daughter and I decided to watch a film from the TV on the BBC iPlayer. As usual we checked to see if the content would be appropriate for a 13 year old with a sensitive disposition. It said “may be unsuitable for young children†because of “strong languageâ€. Now, my view is that children…
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