Managers have a lot on their plates: managing performance, motivating people, supporting wellbeing, dealing with difficult conversations, and knowing when to escalate something.
Our practical, neuroscience-based training gives them simple tools they can use in the situations they face every day. People feel better at work, and they do better work.
Choose training, book a session for your organisation, or join one of our open workshops.
Not sure what you need? Tell us what's happening and we'll recommend where to start.
Each session combines an understanding of what's happening in the brain with practical tools managers can use straight away.
Know when someone needs support, and what to do next.
Understand how wellbeing affects motivation, energy and performance. Learn how to recognise when someone may need support and how to respond without taking on responsibility that isn't yours.
Understand what makes people want to give their best.
Discover the neuroscience behind engagement and learn a simple five-step approach to praise that builds motivation, morale and performance.
Have the performance conversation without making things worse.
Learn a simple five-step approach to giving corrective feedback that protects the relationship while addressing what needs to change.
Your behaviour as a manager shapes what happens around you.
Understand how emotional tone, threat, reward and everyday management behaviour affect wellbeing, motivation, safety and performance across a team.
"I thought the webinar was informative, engaging, fun, and delivered sensitive content carefully. It provided lots of opportunities to work with others and practice what and embed our learnings. It was a fabulous session! Thank you."
Team Leader, Private Sector Client
Make it easier for people to speak up.
Understand how hierarchy, status and power affect trust and disclosure, and learn practical ways to create greater psychological safety in your team.
Support people without becoming their counsellor.
Know where your responsibility starts and stops. Understand when to support, when to refer and how to maintain safe boundaries between the roles of manager, HR, Occupational Health and other support.
Know what to say when you're worried about someone.
Learn a structured, empathetic way to start difficult conversations, listen without trying to fix everything and respond appropriately when somebody is struggling.
Stay calm and know what to do next.
Give managers clear tools for responding to distress, strong emotional reactions and potentially high-risk situations, including when and how to escalate safely.
Explore Lead and Respond
Our full Lead and Respond programme brings the training together into a structured management development pathway.
Grounded in neuroscience and occupational psychology, it develops managers' confidence and capability over time, with practical tools for performance, wellbeing conversations, boundaries, referral and safe escalation.
It can also integrate Cari®, our award-winning assessment platform, giving managers insight into what's happening within their teams and helping organisations see the impact of change.
Every workplace is different
If there's something your managers are struggling with that isn't listed here, talk to us. We can deliver existing training, combine topics or tailor a session around the management challenge you're facing.
We can do training. Ask us about it.