We began with a full Cari® wellbeing consultation to establish a baseline across the organisation. This provided detailed insights into mental health risk, productivity levels, and organisational culture. Wellbeing champions were engaged to encourage staff participation and to promote regular wellbeing check-ins.

Two shorter “pulse” consultations tracked interim changes, followed by a final full consultation to measure the most up-to-date baseline. Using over 27.5 million data points, we benchmarked results against national averages and identified the most at-risk groups. Targeted recommendations were then made, including leadership 360s, strengthened psychological safety measures, and a strategic integration of wellbeing across the employee lifecycle.

If the organisation fully implements the targeted interventions, the data predicts a reduction in sickness absence risk from 68% to 56%, removing around 694 employees from the “at risk” category and generating an estimated annual saving of £144,591. Wellbeing scores are forecast to rise from 69% to 75%, while productivity is predicted to improve from 71% to 77% — an annual saving of around £20.4 million, or £3,136 per employee. The cultural profile is projected to shift towards higher performance and wellbeing, with Phoenix culture increasing from 33% to 44%. Forecast accuracy for these projections is modelled at 93–94%.